Since 1976 Warren Henry Volvo has progressed and grown over the years. We are consistently striving to offer the best customer service experience and top rated car care available anywhere. With one of South Florida's largest selections, Warren Henry Volvo has always had just the Volvo model you've been searching for at a price that's right for you, and now we want to give you all the information you need to make an informed decision on all your Volvo needs we are pleased to now offer extended warranties. For More information on our extended warranty program contact Reggie Spence our service manager at (305) 690 - 6040 or email him at RSpence@warrenhenryauto.com.
Frequently Asked Questions by Extended Warranty Customers:
Do I really need an extended auto warranty?
vehicle is a big investment. You likely spent a lot of money to acquire
it. The longer it stays in great working condition, the more value you
get from your investment. Extended auto warranties are designed to
protect your investment by keeping your vehicle in good, drivable shape
without you having to incur a lot of extra repair
Considering that the average hourly rate for mechanic labor is over $125 an hour, labor alone can be a smart reason to have an extended car warranty. When you also consider how expensive parts and systems can be to fix, the choice becomes quite clear.
Q: How do I make a claim if I have a breakdown?
A: Contact Warren Henry auto. They will handle it all from there! If you have any questions that you would like to ask us directly, you may call 1-305-653-1400 and speak with a claims specialist.
Q: When are the claims specialists available to take my call?
A: Claim specialists are available Monday - Friday 8 a.m. to 6 p.m. EST and 9 a.m. to 3 p.m. on Saturday to answer all of your questions.
Q: Is there a deductible that I need to pay when making a claim?
A: There is 100.00 deductible or 50.00 if repaired at WARREN HENRY AUTO on the program. All covered parts and labor are covered 100%.
Q: How do I know what maintenance is required to keep my Warranty Forever contract in force?
A: It is required that you maintain the vehicle with the selling dealer or a pre-authorized facility in accordance to the Manufacturer's Recommended Maintenance Schedule. To check to see the maintenance required for each particular make and model. If you have any further questions, please contact Warren Henry Auto.
Q: What if I am traveling out of town and need to have a maintenance service performed while I am traveling?
A: Although you are required to perform every Manufacturer's Recommended Maintenance with your selling dealer or a facility which has been preauthorized, you may call 1-800-810-8458 and PRE-AUTHORIZE any maintenance service to be performed while you are traveling or not at the selling dealer. If you need assistance with this you may also contact your selling dealer's service department for details.
Q: What if I am traveling out of town and have a breakdown that would be covered under my Warranty Forever Contract?
A: Although you are required to have all repairs performed at your selling dealer, if you are over 150 miles or more away from your selling dealer, you may take your vehicle to any licensed repair facility to have your repair work completed. You may call your selling dealer's service department for details. Please remember - all out of state repair service must be preauthorized or the repairs performed by an outside dealer will not be accepted.
Q: If my car breaks down and the breakdown is covered by the Extended Warranty Contract given to me by my selling dealer, am I required to pay for the repair and then wait to be reimbursed?
A: No, all repairs are paid by National Warranty Administration Network (NWAN) by credit card. Please be sure that all repairs are authorized prior to the repair being completed. All unauthorized repairs will not be covered.
Q: What if I need to be towed or need a rental car while my car is being repaired?
A: Towing and rental car coverage is provided by your Extended Warranty contract please read contract for details.. .