Since 1976 Warren Henry Volvo has progressed and grown over the years. We are consistently striving to offer the best customer service experience and top rated car care available anywhere. With one of South Florida's largest selections, Warren Henry Volvo has always had just the Volvo model you've been searching for at a price that's right for you, and now we want to give you all the information you need to make an informed decision on all your Volvo needs we are pleased to now offer extended warranties. For More information on our extended warranty program contact Reggie Spence our service manager at (305) 690 - 6040 or email him at RSpence@warrenhenryauto.com.
Frequently Asked Questions by Extended Warranty Customers:
Do I
really need an extended auto warranty?
Your
vehicle is a big investment. You likely spent a lot of money to acquire
it. The longer it stays in great working condition, the more value you
get from your investment. Extended auto warranties are designed to
protect your investment by keeping your vehicle in good, drivable shape
without you having to incur a lot of extra repair
costs.
Considering that the average hourly rate for
mechanic labor is over $125 an hour, labor alone can be a smart reason
to have an extended car warranty. When you also consider how expensive
parts and systems can be to fix, the choice becomes quite
clear.
Q: How do I make a claim
if I have a breakdown?
A: Contact Warren
Henry auto. They will handle it all from there! If you have any
questions that you would like to ask us directly, you may call
1-305-653-1400 and speak with a claims specialist.
Q: When are the claims
specialists available to take my
call?
A: Claim
specialists are available Monday - Friday 8 a.m. to 6 p.m. EST and 9
a.m. to 3 p.m. on Saturday to answer all of your questions.
Q: Is there a deductible
that I need to pay when making a
claim?
A:
There is 100.00
deductible or 50.00 if repaired at WARREN HENRY AUTO on the program. All
covered parts and labor are covered 100%.
Q: How do I know what
maintenance is required to keep my Warranty Forever contract in
force?
A: It is required
that you maintain the vehicle with the selling dealer or a
pre-authorized facility in accordance to the Manufacturer's Recommended
Maintenance Schedule. To check to see the maintenance required for each
particular make and model. If you have any further questions, please
contact Warren Henry Auto.
Q: What if I am traveling
out of town and need to have a maintenance service performed while I am
traveling?
A: Although you
are required to perform every Manufacturer's Recommended Maintenance
with your selling dealer or a facility which has been preauthorized, you
may call 1-800-810-8458 and PRE-AUTHORIZE any maintenance service to be
performed while you are traveling or not at the selling dealer. If you
need assistance with this you may also contact your selling dealer's
service department for details.
Q: What if I am traveling
out of town and have a breakdown that would be covered under my Warranty
Forever
Contract?
A: Although you
are required to have all repairs performed at your selling dealer, if
you are over 150 miles or more away from your selling dealer, you may
take your vehicle to any licensed repair facility to have your repair
work completed. You may call your selling dealer's service
department for details. Please remember - all out of state repair
service must be preauthorized or the repairs performed by an outside
dealer will not be accepted.
Q: If my car breaks down
and the breakdown is covered by the Extended Warranty
Contract given to me by my selling dealer, am I required to
pay for the repair and then wait to be
reimbursed?
A: No, all repairs
are paid by National Warranty Administration Network (NWAN) by credit
card. Please be sure that all repairs are authorized prior to the repair
being completed. All unauthorized repairs will not be covered.
Q: What if I need to be
towed or need a rental car while my car is being
repaired?
A: Towing and
rental car coverage is provided by your Extended
Warranty contract please read contract for details.. .